NDIS Information
NDIS
Please seek Approval from your Plan Manager prior to placing an NDIS Plan Managed order, as they can advise if the invoice/items will be approved, or if you require supporting documentation.
PLEASE NOTE:
If your plan manager declines your payment to The Sensory Studio - you are then responsible for payment of the invoice.
The NDIA has made changes to plans, and this WILL Impact what you can and can't claim or purchase through the consumables section of your plan.
If you are unsure if you can claim - refer to your Local Area Co-ordinator, Support Co-Ordinator or Plan Manager prior to ordering resources.
Our ABN is 47728213613
Our Email is info@thesensorystudio.com.au
More Information can be found via the below link
https://ourguidelines.ndis.gov.au/would-we-fund-it/what-does-ndis-fund#what-is-an-ndis-support
Self-Managed Participants:
Self-Managed Participants can use the invoice provided by The Sensory Studio to claim directly from the NDIS themselves. (That is if funds are available in the appropriate support category).
Plan Managed Participants:
If you are Plan Managed, and would like The Sensory Studio to invoice your plan manager directly, please select the NDIS Plan Managed option at our online checkout.
Agency Managed Participants:
We are unable to process NDIS Agency Managed Orders.
When you reach the 'Shopping Cart' section of the order process - PLEASE add in the Participants NDIS details (see below) in the notes box / section before proceeding to the online checkout.
Alternatively, you can send an email to info@thesensorystudio.com.au with a copy of the items In your cart, along with the following information:
Participant’s Details:
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Full Name
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NDIS Number
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Postal Address
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Phone Number
Plan Manager details
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Plan Manager Company Name
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Email address for invoices
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Phone Number
The Sensory Studio will then invoice the Plan Manager directly. Once funds are received from the Plan Manager, The Sensory Studio will then dispatch goods directly to the participant. Please be advised that all Plan Managers have different processing times.
Some Plan Managers may require additional information from doctors, specialists, or Allied Health Practitioners to process your request.
Please confirm with your Plan Manager if supporting documentation is required to accompany an invoice prior to ordering to speed up the approval process & avoid the payment being declined.
Any Plan Managed orders that remain unpaid after 14 days of invoice date, will be cancelled.
No Orders will be shipped until PAYMENT IS RECEIVED.
