NDIS

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*** PLEASE NOTE: Effective 3rd October 2024 ***

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The NDIA made broad changes effective 3rd October 2024.

This MAY Impact what you can and can't claim/purchase through your plan.

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Please seek Approval from your Plan Manager prior to placing an NDIS Plan Managed order, as they can advise if it will be approved, or if you require supporting documentation. 

 

If you are unsure if you can claim - refer to your Local Area Co-ordinator, Support Co-Ordinator or Plan Manager prior to ordering resources.

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More Information can be found via the below link

https://ourguidelines.ndis.gov.au/would-we-fund-it/what-does-ndis-fund#what-is-an-ndis-support

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Self-Managed Participants:

Self-Managed Participants can use the invoice provided to claim directly from the NDIS themselves, (if funds are available in the appropriate support category). If you are unsure as to what you can claim (or if you can claim), please contact the NDIS directly to discuss your individual plan. https://www.ndis.gov.au/participants

 

Plan Managed Participants:

If you are Plan Managed, and would like The Sensory Studio to invoice your plan manager directly, please select the NDIS Plan Managed option at our online checkout.

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When you reach the shopping cart section of the check out process please add in the Participants NDIS details (see below) in the notes box / section before proceeding to the online checkout.

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​​​​​​​​​​​​​​​​Alternatively, you can send an email to info@thesensorystudio.com.au with a copy of the items In your cart, along with the following information:

 

Participant’s Details:

• Full Name

• NDIS Number

• Postal Address

• Phone Number

 

Plan Manager details

• Plan Manager Company Name

• Email address for invoices

• Phone Number

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The Sensory Studio will then invoice the Plan Manager directly. Once funds are received from the Plan Manager, The Sensory Studio will then dispatch goods directly to the participant. Please be advised that all Plan Managers have different processing times.

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Some Plan Managers may require additional information from Allied Health Practitioners to process your request. Please confirm with your Plan Manager if supporting documentation is required to accompany an invoice prior to ordering to speed up the approval process.

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Any Plan Managed orders that remain unpaid after 21 days of invoice date, will be cancelled.

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Please ensure you have sufficient funding in your NDIS Plan for Consumables/ Low Cost AT before purchasing through our store.

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At present, we are unable to process NDIS Agency Managed Orders. 

 

If you have any questions, please don’t hesitate to contact us via email or via phone.

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